Leonardo Martins — Resume

M.Sc. · Global Engineering Leader · Senior Engineering Manager — Platform Engineering · DevOps · SRE · MBA Professor

📍 São Paulo, Brazil · 🌐 infraascode.com.br · 📰 engineeringmanager.com.br · 💼 linkedin.com/in/leonardoml

Summary

Senior Engineering Leader with 8+ years building and scaling Cloud, Platform Engineering, and SRE organizations at global, high-scale companies — including Yahoo!, Walmart, Dell, and Pluxee — delivering platforms that support millions of users worldwide.

I lead at the intersection of technology and business: translating cloud, platform, and reliability strategy into measurable outcomes for Product, Engineering, Security, and Finance leadership. Currently Global Senior Engineering Manager for Platform Engineering, DevOps & SRE at Pluxee, setting global strategy and leading distributed teams across LATAM and Europe.

Selected highlights:

Built a Platform Engineering, DevOps & SRE organization from zero to 14+ engineers across four strategic verticals, owning headcount planning, org design, and succession planning.
Defined and executed multi-cloud strategy (AWS, Azure): governance, cost optimization (FinOps), and migration of critical platforms with minimal business disruption.
Established Internal Developer Platforms (IDP) and platform-as-a-product practices to increase developer autonomy and delivery speed at scale.
Owned SRE strategy — SLIs, SLOs, error budgets, and DORA metrics — as organizational KPIs, driving measurable gains in reliability and deployment performance.
Hired, mentored, and developed senior engineers and engineering managers, building high-performing cultures grounded in ownership and continuous improvement.

M.Sc. in Computer Engineering with research focused on Content Delivery Networks (CDN). Author of the Infra as Code technical blog and creator of the Engineering Manager newsletter. MBA Professor of DevOps / Infrastructure as Code at USP/Esalq.

Experience

Pluxee — Senior Engineering Manager · Platform, DevOps & SRE

Aug 2022 – Present · São Paulo, Brazil

Global Lead – B2C2M (May 2026 – Present) · Global Lead – LATAM (Sep 2025 – May 2026) · Platform, DevSecOps & SRE (Aug 2022 – Sep 2025)

Promoted through increasing scope from building the organization to driving the company’s global DevOps strategy across worldwide products and engineering teams. Strategic bridge between engineering leadership and product organizations, driving standardization, automation, scalability, and DevOps culture adoption at a global level.

Built and scaled the Platform Engineering, DevOps & SRE organization from zero to 14 engineers across four teams: 24/7 tooling support, AWS/Azure cloud projects, Data Center operations, and CI/CD automation.
Defined and executed a company-wide DevOps & SRE strategy, improving deployment speed, reliability, and developer productivity.
Implemented DORA metrics (Datadog + GitLab) as organizational engineering KPIs; established and tracked Deployment Frequency, Lead Time for Changes, Change Failure Rate, and MTTR.
Established a company-wide CI/CD platform enforcing security compliance; integrated Veracode, Snyk, and Jira into pipelines to reduce production vulnerability exposure.
Standardized Infrastructure as Code (Terraform + Ansible), reaching 100% automation coverage for new projects.
Led cloud migration of a critical payment platform across providers with minimal downtime; drove Kubernetes/EKS adoption (VPC, IAM, secrets management) with zero critical incidents.
Defined the Datadog observability model (tagging, dashboards, alerting) and owned SLI/SLO and error-budget management, improving incident detection and MTTR.
Drove multi-cloud governance (AWS, Azure) and championed Internal Developer Platform (IDP) adoption to improve developer productivity and deployment confidence.

Alura — Tech Instructor & Content Creator

Dec 2025 – Aug 2026 · São Paulo, Brazil

Created and delivered online courses: Linux for Beginners (Dec/25) and IaC as a Copilot for Infrastructure (Jun/26).

MBA USP/Esalq — MBA Professor

May 2025 – Aug 2026

Professor of DevOps / Infrastructure as Code (IaC) in the MBA in Software Engineering.

DevOps Institute — DevOps Ambassador

Jan 2025 – Aug 2026

Collaborated with global volunteers on initiatives promoting DevOps practices and principles.
Advanced the community through the SKIL framework (Skills, Knowledge, Ideas & Learning) and organized virtual events and workshops.

Creditas — Senior Engineering Lead · Platform Engineering, DevOps & Infrastructure

Sep 2021 – Jul 2022 · São Paulo, Brazil

Led a team of 5 senior engineers, owning career development, performance, and growth through Individual Development Plans (IDPs) and regular feedback.
Provided technical leadership through coaching, mentorship, and backlog prioritization aligned with organizational goals.
Championed Load Testing and Cloud Engineering practices; designed and operated resilient distributed systems for reliability and scalability.
Acted as a Technical Product Manager, translating ambiguous challenges into actionable plans.

Dell Technologies — Senior Solutions Architect · DevOps Technical Lead · IT Consultant

Mar 2017 – Sep 2021 · São Paulo Area, Brazil

Senior DevOps and Digital Transformation Consultant serving clients in Telecom, Financial, and Insurance industries.

Led and mentored engineers and clients on DevOps and cloud best practices; provided infrastructure architecture advisory to global organizations.
Re-engineered infrastructure with Kubernetes and Ansible and optimized CI/CD pipelines.
Implemented configuration management and IaC using Ansible, Puppet, and Chef.
Applied Performance Engineering, delivered Root Cause Analysis (RCA) reports, and created Business Continuity / Disaster Recovery (BC/DR) plans.

Dell Technologies — Senior Big Data Engineer · IT Consultant

Aug 2015 – Mar 2017 · São Paulo Area, Brazil

Designed and implemented scalable big data / fast data architectures.
Automated deployment of big data projects with Puppet; delivered hands-on, on-site technical engagements with a customer-centric approach.

Walmart eCommerce — Specialist Systems Engineer · Infrastructure Architect

Jun 2013 – Aug 2015 · São Paulo Area, Brazil

Built resilient, high-throughput e-commerce infrastructure optimized for peak events like Black Friday.
Automated deployment and environment configuration using Chef with Test-Driven Infrastructure (TDI).
Delivered technical training on Chef and Hadoop to 50+ engineers across infrastructure and development teams.
Applied Performance Engineering for scaling and tuning in high-demand production environments.
Scripting: Bash, Ruby, Perl, Python.

Globo.com — Senior Web Infrastructure Architect

Oct 2009 – Jun 2013 · Rio de Janeiro Area, Brazil

Designed and maintained scalable, high-availability web infrastructure serving millions of users across entertainment products (g1, bbb, redeglobo, and others).
Automated configuration and deployment using Puppet, Capistrano, and Fabric; streamlined CI/CD and Continuous Deployment pipelines.
Applied Performance Engineering for throughput and reliability; led migration projects with minimal downtime.
Scripting: Ruby, Perl, Python.

Yahoo! — Senior Service Engineer

May 2008 – Aug 2009 · Toronto, Canada Area

Managed the Yahoo! News CMS and conducted CDN performance analysis across Canadian properties.
Troubleshot Unix/Linux production servers in a 24x7 environment; optimized load balancing and DNS-based traffic distribution.
Applied ITIL practices (Release, Deployment, Incident, Problem Management) and supported Business Continuity Planning (BCP).
Managed MySQL replication/backups and Red Hat virtualization environments.

Yahoo! — Senior Data Center Operations · Network Support · Sysadmin

May 2006 – May 2008 · São Paulo Area, Brazil

Drove data center operations standards, capacity planning, and efficiency (electrical, cooling, hot/cold aisle, racking & stacking).
Troubleshot FreeBSD/Linux production environments and networking issues in a 24x7x365 global team.
Implemented data center automation and monitoring; created SOPs and knowledge-base playbooks.

SETRN (RN State Tax Authority) — Networking & Systems Administrator

Mar 2005 – May 2006 · Natal Area, Brazil

Managed Internet/intranet infrastructure, Linux firewalls (iptables), Cisco router ACLs, backup policy, and monitoring.

Prefeitura Municipal do Natal — IT Manager · Networking & Systems Administration

Mar 2005 – Mar 2006 · Natal Area, Brazil

Technical lead for networking and Linux administration (monitoring, firewall, backup, Squid, e-mail, Apache); led support and help desk teams.

Interjato Soluções — IT Manager · Networking & Systems Administration

May 2001 – Oct 2002 · Natal Area, Brazil

Infrastructure tech lead at an ISP: broadband/IP routing, wireless network, Linux/FreeBSD security, and capacity planning.

EOL – ETFRN On Line — Intern

Mar 1997 – Dec 2000 · Natal Area, Brazil

Phone help-desk (later supervisor) and basic Linux system administration tasks.

Education

Specialization in Engineering Management — PUC Minas · (2023 – 2025)
M.Sc. in Computer Systems Networking / Telecommunications — Instituto de Pesquisas Tecnológicas (IPT) · (2014 – 2018)
MBA, Business Administration — Fundação Getulio Vargas (FGV) · (2010 – 2011)
Graduation in Industrial Automation Technology — IFRN · (2001 – 2004)
Technical High School, Electrical/Mechanical — IFRN · (1996 – 1999)

Certifications

Transitioning from Technical Professional to Manager
Managing Technical Professionals
Cloud Native Twelve-Factor Applications
Enterprise Architecture Foundations
Tech Career Skills: Moving from Developer to Engineering Manager

Top Skills

Leadership: Technology Management, IT Cost Optimization (FinOps), Organizational Design, Mentoring Platform & Cloud: Multi-cloud (AWS, Azure), Kubernetes/EKS, Internal Developer Platforms (IDP) Infrastructure as Code & Automation: Terraform, Ansible, Puppet, Chef SRE & Delivery: CI/CD, Observability (Datadog), SLI/SLO/Error Budgets, DORA metrics, Performance Engineering Scripting: Bash, Python, Ruby, Perl

Community, Writing & Teaching

Author of the Infra as Code technical blog.
Creator of the Engineering Manager newsletter on Engineering Leadership, Cloud, Platform Engineering, and SRE.
MBA Professor of DevOps / Infrastructure as Code at USP/Esalq.
DevOps Institute Ambassador; research volunteer at LaTARC Research Lab (2021–2023).
Speaker at technology conferences (DevOpsDays, TDC, Platform Days, Velocity NY 2017).

Languages

Portuguese — Native / Bilingual
English — Full Professional
Spanish — Full Professional